Shipping Policy

Processing Time

All orders are processed within 2 - 4 business days (Monday - Friday, excluding holidays). Once your order is shipped, you'll receive a confirmation email with tracking information.

Please note: Processing times may be slightly longer during sales, holidays, or new product launches. 

Shipping Rates and Delivery

We currently ship within the United States. Shipping costs are calculated at checkout based on your location and order weight.

Free Shipping: On all U.S. orders over $75

Estimated delivery times: 

Standard Shipping: 3 - 10 business days

Express Shipping: 1 - 3 business days

Order Tracking

Once your order has shipped, you'll receive a tracking number via email or SMS. Please allow 24 - 48 hours for tracking updates to appear.

Jewelry Orders

Jewelry pieces may be dropshipped directly from our trusted suppliers to ensure quality and availability. If your order includes both t-shirts and jewelry, you may receive separate packages and tracking numbers.

Lost or Delayed Packages

Once your package is handed to the carrier, By JLen is not responsible for lost or delayed shipments. If you experience an issue, please contact the carrier directly using your tracking number. We're happy to assist if you need help filing a claim - just email us at contact@byjlen.com.

Questions?

We're always here to help! For questions about your order or shipping, email us at contact@byjlen.com